Privacy

Privacy Policy (Austria / GDPR)

1. Responsible Party

The controller responsible for processing personal data on this website is:

Ballon Boutique
Sandgasse 3/3 8720 Knittelfeld Austria
Phone: +43 690 200 84085
Email: ballonboutique.at@gmail.com

2. Collection and Processing of Personal Data

We process personal data that you voluntarily provide to us, in particular:

  • First and last name
  • Address
  • Email address
  • Phone number
  • Order data (e.g., products, quantity, date)

This data is used for the following purposes:

  • Processing of orders and delivery
  • Communication with customers (including WhatsApp)
  • Invoicing
  • Fulfillment of legal obligations

3. Legal Basis for Processing

Processing of personal data is based on: Art. 6(1)(b) GDPR (performance of a contract) Art. 6(1)(c) GDPR (legal obligation)

4. Retention Period

Personal data is stored only for as long as required for the respective processing purposes or as long as statutory retention obligations apply (e.g., tax and commercial retention obligations).

5. Disclosure to Third Parties

Personal data is only disclosed to third parties insofar as this is necessary for contract performance, in particular to:

  • Shipping service providers
  • Payment service providers (e.g., credit or debit card providers)

No further disclosure takes place without your explicit consent or unless there is a legal obligation.

6. Cookies

This website uses only technically necessary cookies that are required for operation and basic functionality. No processing of personal data for analytics or marketing purposes takes place.

7. Rights of Data Subjects

Under the GDPR, you have the right to:

  • Obtain access to your stored personal data
  • Request rectification of inaccurate or incomplete data
  • Request deletion of your personal data, unless a statutory retention obligation applies
  • Request restriction of processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the competent data protection authority

Competent supervisory authority in Austria: Austrian Data Protection Authority – www.dsb.gv.at

8. Contact

For questions regarding data protection, please contact:

Phone / WhatsApp: +43 690 200 84085
Email: ballonboutique.at@gmail.com